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Rocket Review
Rocket Review
May 26, 2022 / Daniel Blechynden
Rocket Review
May 26, 2022 / Daniel Blechynden
WordPress-optimized servers
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At A Glance

Rocket offers a selection of fully managed WordPress hosting solutions suited to everyone, from individual webmasters to digital agencies and resellers. It has some of the best performance we’ve seen, using cutting-edge hosting technology. Rocket’s plans include a proprietary dashboard, a range of advanced hosting features, and a money-back guarantee.

Bandwidth: From 250,000 visitors or 50GB per month

Free marketing offer: First month for $1

Uptime: 99.99% guarantee

Website builder: No

Money-back guarantee: 30 days for SMEs, 14 days for agencies

Price per month: $30-$200 for SMEs, $100-$1,600 for agencies

Pros:

  • WordPress-optimized servers
  • Global caching network
  • Cloudflare CDN integration
  • Admirable performance
  • Intuitive native management panel

Cons:

  • No knowledge base or support center
  • On the expensive side

Overview

Rocket is a new managed WordPress hosting company, offering a selection of SME and agency solutions. SME plans support up to 25 websites, offering premium performance up there with the best we’ve seen.

On top of this, there’s an excellent native management dashboard that enables you to perform an array of actions. Rocket uses modern hardware and software to power its hosting, and it has proven over and over again to be an intuitive option. Its customer service could be better, but it remains a great choice for those who want to leave technical management to someone else.

Best Suited For

Wether your company is large or small, Rocket offers high-end managed WordPress hosting. The technical management team covers software and security updates, leaving you more time to spend on your projects. This makes Rocket a great option for agencies and business owners wanting to keep technically hands-off.

Hosting Types

Rocket offers fully managed WordPress hosting for both individual users and agencies/resellers. With this, you will receive full technical support from the Rocket team. All hardware and software updates are taken care of, the servers are optimized for WordPress, and you will benefit from unlimited free migrations.

On top of this, the agency plans include an Agency Toolkit packed full of useful tools to help you manage your clients and their websites. All plans also come with a neat WooCommerce integration for online stores.

Hosting Features

Rocket boasts a neat selection of hosting features for businesses of all shapes and sizes, including the following:

Enterprise Content Delivery Network (CDN)

One thing that stands out about Rocket is its integration with Cloudflare Enterprise. With this, you will harness the power of one of the world’s best CDNs, boosting page load speeds and making your website faster than ever.

Unlimited free website migrations

All Rocket subscriptions enable you to transfer unlimited WordPress websites to your new account. Simply speak with the customer service team and they will take care of it for you.

Global Edge server locations

Rocket offers 20+ data center locations and more than 250 caching sites across the world. Its servers are in internet exchanges at the ‘edge of the cloud,’ best placed to give the company excellent performance, including extremely fast page load speeds.

Advanced security

As part of its fully-managed service, Rocket takes care of all security for you. This powerful ‘always-on’ WordPress security involves proactive monitoring, and real-time scanning and removal. Settings are pre-configured for simplicity. You will also get access to free SSL certificates to ensure your website is secure. All Rocket accounts are fully PCI compliant, helping you to meet regulatory requirements for accepting payments through your site.

Control panel

Rocket integrates WordPress seamlessly with its proprietary management dashboard. This is a user-friendly, niche alternative to the popular cPanel control panel, and it’s attractive and easy to navigate.

Plans & Pricing

Rocket has four SME and ten agency subscription options. Individuals and SMEs have a 30-day money-back guarantee, while agencies have a 14-day money-back guarantee. All plans include two months of service for free when you pay for a year up-front.

The cheapest plan, Starter ($30 per month), enables you to install a single WordPress website with 10GB of storage and support for 250,000 monthly visitors. The Pro plan ($60 per month) allows three WordPress installs, 1,000,000 visitors, and 20GB of storage. For even more WordPress installs, visitors, and storage, you could opt for a Business ($100 per month) or an Enterprise ($200 per month) package.

The ten agency plans range from $100 to $1,600 per month. The Agency Toolkit also gives support for unmetered visits, 10-200 WordPress installs, and 50GB-375GB of storage. These plans are perfect for digital agencies or those reselling hosting accounts.

Uptime and Performance

Considering it’s a premium product, we’d expect Rocket to boast excellent uptime and performance metrics. We’ve found it to be a fast and reliable option, with the vast majority of online reviews touching on this. Some people even claim it’s the best host they’ve ever used.

On top of this, all plans come with a leading 99.99% uptime guarantee. To put this into context, Rocket’s allowable limit for your site to be offline is just over four minutes per month. You will also benefit from advanced managed security, including proactive malware scanning and removal, to ensure your site is protected at all times.

Technology

Rocket was founded in 2022 and uses modern hosting infrastructure, such as Global Edge servers, and cutting-edge technology to make its services stand out. For starters, it boasts 20+ data centers in Europe, Asia, Australia, and North America. This enables you to host your site close to your main audience, improving site speed and performance.

Additionally, there are more than

250 caching sites to boost speed and performance. Rocket also uses WordPress-optimized servers and runs on the industry-leading Cloudflare CDN.

Ease of Use

Rocket uses a proprietary native management dashboard that we found super intuitive. It’s designed for those without a lot of technical knowledge or experience, and there’s nothing to confuse or mislead you.

On top of this, Rocket’s managed solutions enable you to leave technical management to the experts. This makes it even easier to use, and those with limited knowledge or experience shouldn’t have any issues creating and publishing a new website.

Support Services

Rocket’s customer service didn’t live up to our expectations. The company claims to offer 24/7 live chat, phone, and email support. There are live chat buttons on the company website, but these either don’t work or lead to a third-party software website. This is far from the professional look we would have liked.

Self-help resources are also severely limited. There are a small number of FAQs, but you won’t find any tutorials or video guides. Expect to have to wait at least a few hours for a reply to your email if you need any sort of technical assistance.

In Conclusion

All things considered, Rocket is an attractive managed WordPress hosting option with excellent service across the board. Apart from sub-standard support and the lack of a knowledge base or help center, there’s little to dislike.

The positives are many. All plans feature the advanced native management dashboard and advanced security measures. The platform has numerous features to get the most out of your new site, and performance is up there with the best we’ve seen.

If your budget can handle it, we’d suggest checking out Rocket. You’ll find it provides a streamlined, beginner-friendly fully-managed WordPress hosting solution.

Get started now, visit Rocket
By Daniel Blechynden
Contributing to the likes of TechRadar and Tom’s Guide, Daniel’s writing focuses on technology, science, and dependable reviews. He has been a regular critic of software and products from various industries for several years, leaning on his academic background in the sciences for rigour in research and writing.